Privacy Policy

We are CAPITB Trust. We are committed to protecting and respecting your privacy. This Privacy Policy governs the manner in which CAPITB Trust collects, uses, maintains and discloses information collected from users of the www.capitbgrants.com website (our site). This privacy policy applies to our site and all products and services offered by CAPITB Trust.

 

What information do we collect from you?

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in grant application forms on our site or by corresponding with us by phone, email or otherwise. The information you give us may include your name, address, contact details, age, gender and information relating to your grant application which you choose to share with us. We will also require the name, address and contact details of your employer and any trainees involved in the grant application. If you are successful in your grant application, we will process your financial information to make payments. If you provide personal data of other individuals in your application, then you must also bring this policy to their attention.
  • Information we collect from your use of our site. With regard to each of your visits to our site we will automatically collect the following information:

Why do we collect this information?

We process your personal information for the following reasons:

  • Pursuant to a contract in order to:
    • process information at your request to take steps to enter into a contract;
    • process grant applications and issue offers;
    • process payments and provide grant funding services;
    • send reminders when reports are due;
    • maintain business and service continuity;
    • send service communications relating to your grant so that you receive a full and functional service and so we can perform our obligations to you. These may be sent by email or post or, if the circumstances require it, we may contact you by phone. These will include notifications about changes to our service; and
    • To respond to queries and other requests relating to the services.
  • In our legitimate interests of providing the best service and improving and growing our business we will process information in order to:
    • provide you with a personalised service;
    • improve our services, including customer service and our site;
    • keep our site and systems safe and secure; and
    • defend against or exercise legal claims and investigate complaints.

You have the right to object to processing carried out for our legitimate interests. See the What are your rights? section below for more information.

  • To comply with legal requirements relating to:
    • the provision of services;
    • data protection;
    • health and safety;
    • anti-money laundering;
    • fraud investigations;
    • assisting law enforcement; and
    • any other legal obligations placed on us from time to time.

How long do we keep hold of your information?

  • We will keep information about you for a maximum of 6 years after the end of our relationship with you unless obligations to our regulators require otherwise or we are required remove such data from our records.

Who might we share your information with?

For the purposes set out in the ‘Why do we collect this information?’ section above, we will share your personal information with:

  • business partners, subsidiaries, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • trustees and administrators of the trust;
  • your employer;
  • any member of our group, which includes our subsidiaries.

How is your data stored and kept secure?

At CAPITB Trust, we take your safety and security very seriously and we are committed to protecting your personal and financial information. All information kept by us is stored on our internal system.

We do not transfer your data outside the European Economic Area (“EEA”). Our servers are all based inside the EEA. If in future we do need to transfer your data outside the EEA, we will only do so if adequate protection measures are in place in compliance with data protection legislation.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. More information is available by contacting us.

What are your rights?

Where processing of your personal data is based on consent, you can withdraw that consent at any time.

You have the following rights.  You can exercise these rights at any time by contacting us as set out below.  You have the right:

  • to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes;
  • To ask us not to process your personal data where it is processed on the basis of legitimate interests provided that there are no compelling reasons for that processing;
  • To ask us not to process your personal data for scientific or historical research purposes, where relevant, unless the processing is necessary in the public interest.
  • to request from us access to personal information held about you;
  • to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;
  • to ask for data to be erased provided that the personal data is no longer necessary for the purposes for which it was collected, you withdraw consent (if the legal basis for processing is consent), you exercise your right to object, set out below, and there are no overriding legitimate ground for processing, the data is unlawfully processed, the data needs to be erased to comply with a legal obligation or the data is children’s data and was collected in relation to an offer of information society services;
  • to ask for the processing of that information to be restricted if the accuracy of that data is contested, the processing is unlawful, the personal data is no longer necessary for the purposes for which it was collected or you exercise your right to object (pending verification of whether there are legitimate grounds for processing);
  • to ask for data portability if the processing is carried out by automated means and the legal basis for processing is consent or contract.

Should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us using the contact details above. In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (ICO) in the UK, at any time.  The ICO’s contact details are available here: https://ico.org.uk/concerns/.

Changes to our privacy policy

This policy may be updated from time to time. Please check back frequently to see any updates or changes to our privacy policy.

We use cookies and similar technology to distinguish you from other users of our site. This helps us to provide you with a good experience when you use our site and also allows us to improve our site.

We use the following cookies for the following purposes:

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below :

Cookie name Purpose Expires
_gat

 

Used to throttle the request rate. Throttling protects the web service from being overwhelmed with requests. 10 minutes
_gid

Used to distinguish users 24 hours
_ga Used to distinguish users 2 years

Cookies can be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please use the following links:

Please be aware that by blocking all cookies you may not be able to access or use all the features of our website and you will not receive a personalised service.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be made to:

CAPITB Trust

www.capitbgrants.com

Access House, Halesfield 17, Telford, Shropshire, TF7 4PW

+44(0)1952 588 533

enquiries@capitbgrants.com

 

For the purposes of data protection legislation, the controller of the personal data is CAPITB Trust Access House, Halesfield 17, Telford, Shropshire, TF7 4PW.

This document was last updated on July 2018.